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Privacy Policy

Last updated: June 30, 2023

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our Service and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.
  • Company (referred to as "the Company", "we," "us," or "our" in this Agreement) refers to FILMD Ltd, 5 Ribblesdale Place, Preston, England, PR1 8BZ. For the purpose of the GDPR, the Company is the Data Controller.
  • Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website among its many uses.
  • Country refers to the United Kingdom.
  • Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person that determines the purposes and means of the processing of Personal Data.
  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Facebook Fan Page is a public profile named FILMD specifically created by the Company on the Facebook social network, accessible from https://www.facebook.com/filmdco/
  • Personal Data is any information that relates to an identified or identifiable individual.

    • For the purposes of GDPR, Personal Data means any information relating to you, such as a name, an identification number, location data, online identifier, or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural, or social identity.

  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analysing how the Service is used. For the purpose of GDPR, Service Providers are considered Data Processors.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
  • Website refers to FILMD, accessible from https://www.filmd.co.uk and https://app.filmd.co.uk.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

    • Under GDPR (General Data Protection Regulation), you can be referred to as the Data Subject or as the User, as you are the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, City, County, Postcode

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data

When you access the Service through a mobile device, we may also collect certain information automatically, including the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used may include beacons, tags, and scripts to collect and track information and to improve and analyse our Service. The technologies we use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting to refuse cookies, our Service may use cookies.
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how you can delete Flash Cookies, please read "Where can I change the settings for disabling or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.
  • Cookies Policy/Notice Acceptance Cookies: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personalised experience and to avoid you having to re-enter your preferences every time you use the Website.
  • Tracking and Performance Cookies: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features, or new functionality of the Website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use your Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To manage Your Account: this involves managing your registration as a user of the Service. The Personal Data you provide gives you access to different functionalities of the Service that are available to you as a registered user.
  • For the performance of a contract: this relates to the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or any other contract with us through the Service.
  • To contact you: We may contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as mobile application push notifications, regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates when necessary or reasonable for their implementation.
  • To provide you with news, special offers, and general information about other goods, services, and events that we offer, which are similar to those you have already purchased or inquired about, unless you have opted not to receive such information.
  • To manage Your requests: This involves attending to and managing your requests to us.
  • To deliver targeted advertising to You: We may use your information to develop and display content and advertising tailored to your interests and/or location and to measure its effectiveness.
  • For business transfers: Your information may be used to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share your personal information with Service Providers to monitor and analyse the use of our Service, to advertise on third-party websites to you after you have visited our Service, or to contact you.
  • For business transfers: Your personal information may be shared or transferred in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, including our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us. We will require these affiliates to honour this Privacy Policy.
  • With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With other users: When you share personal information or interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside the Service.
  • With Your consent: We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Your Personal Data

We may disclose your Personal Data in the following situations:

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or a government agency.

Other legal requirements

The Company may disclose your Personal Data in good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

FILMD Profiles

  • Your FILMD profile page also acts as a de facto CV that can be shared with casting directors and producers and is, therefore, accessible publicly. A specific FILMD CV link is currently in development, which will separate the two entities. Your profile page will only be accessible to FILMD members, whereas your FILMD CV link will be accessible publicly.
  • Project Profile (General) When you create a project, the project profile/overview will be viewable on the FILMD platform by default and publicly if your project link is shared. Privacy settings can be changed at any time in project settings. Furthermore, you have the option to turn off your project suite of tools entirely if you wish to do so from within the Manage Jobs section of the application.
  • Project Profile (FILMD Grants) When you submit to a FILMD GRANT award (from 2023), a project will automatically be created for you. The project profile/overview will be viewable on the FILMD platform by default and publicly if your project link is shared. Privacy settings can be changed at any time in project settings. Please note that FILMD members do not have access to your script unless you choose to add a member to your production team and provide access rights to the document.

Detailed Information on the Processing of Your Personal Data

The Service Providers we use may have access to your Personal Data. These third-party vendors collect, store, use, process, and transfer information about your activity on our Service in accordance with their Privacy Policies.

Analytics

We may use third-party Service providers to monitor and analyse the use of our Service.

  • Google Analytics

    • It is a web analytics service provided by Google that tracks and reports website traffic. Google Analytics collects data such as your device's Internet Protocol (IP) address, browser type, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. This information helps us understand how users interact with our Service and enables us to improve its functionality and performance.

    You can opt-out of having your activity on our Service recorded by Google Analytics by installing the Google Analytics Opt-out Browser Add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about your visits to our Service.

    For more information on the privacy practices of Google Analytics, please visit the Google Analytics Privacy Policy: https://policies.google.com/privacy

Other Third-Party Service Providers

We may also engage other third-party Service Providers to assist us in various aspects of our Service. These Service Providers may have access to your Personal Data and are contractually obligated to use it only on our behalf and in accordance with our instructions. They are responsible for ensuring the security and confidentiality of your Personal Data.

Some of the third-party Service Providers we use include:

Email Marketing

We may use your Personal Data to send you newsletters, marketing or promotional materials, and other information that may be of interest to you. You have the option to opt-out of receiving such communications from us by following the unsubscribe link or instructions provided in the email or by contacting us directly.

To manage and send emails to you, we may engage Email Marketing Service Providers. These providers help us manage our email communications and ensure the delivery of relevant content. One such provider is:

  • Convertkit

    • An email marketing platform that helps us manage and send emails to our subscribers. Their Privacy Policy can be viewed at https://convertkit.com/privacy

Behavioral Remarketing

We may use remarketing services to advertise to you after you have visited or accessed our Service. These services use cookies and similar technologies to track your activity on our Service and other websites, allowing us to display targeted advertisements based on your interests.

The third-party vendors we use for remarketing include:

Usage, Performance and Miscellaneous

In addition to the aforementioned services, we may engage other third-party Service Providers to improve and enhance our Service's performance and functionality. These Service Providers may collect and process information about your activity on our Service.

Some of the third-party Service Providers we use in this regard include:

  • Invisible reCAPTCHA

    • We use the reCAPTCHA service provided by Google to ensure the security of our Service and protect it from spam and abuse. The privacy practices of Google regarding reCAPTCHA can be found in their Privacy Policy: https://www.google.com/intl/en/policies/privacy/

  • Mouseflow

    • Mouseflow is a session replay and heatmap tool that helps us understand how users interact with our Service. Mouseflow collects information about your device and activity. You can review their Privacy Policy for more details: https://mouseflow.com/privacy/

  • Google Places

    • Google Places is a service that provides information about places. When using this service, Google may collect and process information about your device for security purposes. For more information, refer to Google's Privacy Policy https://www.google.com/intl/en/policies/privacy/

Legal Basis for Processing Personal Data under GDPR

We process your Personal Data based on various legal bases as outlined in the General Data Protection Regulation (GDPR). These legal bases include:

  • Consent: We may process your Personal Data based on your consent for specific purposes.
  • Performance of a contract: Processing your Personal Data may be necessary for the performance of a contract between you and us.
  • Legal obligations: We may process your Personal Data to comply with legal obligations.
  • Legitimate interests: We may process your Personal Data based on our legitimate interests, provided such interests are not overridden by your rights and interests.

Your Rights under the GDPR

As an individual within the European Union (EU), you have certain rights regarding your Personal Data under the GDPR. These rights include:

  • Right of access: You have the right to request access to the Personal Data we hold about you.
  • Right to rectification: You can request the correction of any inaccurate or incomplete Personal Data we have about you.
  • Right to erasure: You have the right to request the deletion of your Personal Data under certain circumstances.
  • Right to restrict processing: You can request the restriction of processing your Personal Data under certain conditions.
  • Right to data portability: You have the right to receive a copy of your Personal Data in a structured, machine-readable format and transfer it to another data controller.
  • Right to object: You can object to the processing of your Personal Data based on our legitimate interests or for direct marketing purposes.
  • Right to withdraw consent: If we rely on your consent for processing your Personal Data, you have the right to withdraw your consent at any time.

To exercise these rights or if you have any questions regarding the processing of your Personal Data, please contact us using the contact information provided in the Privacy Policy.

Facebook Fan Page

As the operator of the Facebook Fan Page, we and Facebook are considered Joint Controllers for the Personal Data collected through the Fan Page. We have entered into agreements with Facebook that define the terms of use and processing of Personal Data on the Fan Page. You can find more information about how Facebook manages Personal Data or contact Facebook directly.

Facebook Insights

We use the Facebook Insights feature in connection with operating the Facebook Fan Page. This feature provides us with anonymized statistical data about the users of our page. Facebook collects, processes, and retains this information in accordance with its Privacy Policy. For more details on how Facebook handles personal data, please visit their Privacy Policy page: https://www.facebook.com/privacy/explanation

Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us so that we can take appropriate action to remove the information.

Links to Other Websites

Our Service may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices and services. Any modifications to the Privacy Policy will be effective when posted on this page with a new "Last Updated" date. We encourage you to review the Privacy Policy periodically for any changes. Your continued use of our Service after the posting of any changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal data, please contact us at:

  • By email: